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FinishLynx Support: Common Error Messages

Posted on March 20, 2025 - 4:45 pm by

FinishLynx Support: Common Error Messages

Camera Boot Error

First, replace the Ethernet cables one at a time to eliminate the possibility of a bad cable or a bad connection. If you’re using a multi-port switch, try different connection ports in case there is a loose connection or bad contact.

If the issue still persists, follow our Loading Cameras – Troubleshooting Guide for help loading cameras.

Error Arming Event

In FinishLynx, click Camera Settings | Input, set Gun Sensor to None. This turns off the wired start connection. The wired start and wireless start are two separate connections in the system and are independent of each other.

Check that the RadioLynx Wireless Start is configured correctly. Open the Camera Settings | RadioLynx tab and be sure the selected item matches the physical connection of the RadioLynx receiver (C-Box, camera back, radio port etc).

Error Aligning Camera

When the camera has not booted and the operator clicks on the Red Stop Sign in the upper left corner to access alignment mode, FinishLynx will display this error message. It signifies that there is no camera available. Make sure that the camera has booted and the camera information line appears across the top of the FinishLynx screen before attempting to open the Alignment Mode.

Spacebar Toggles Capture

If you see this message but are trying to use Automatic Capture Mode, check the following:

  1. Go to the Camera Settings | Capture tab, check Automatic and uncheck Manual.
    • Repeat for all cameras loaded.
  2. Go to File | Options | General tab, and next to Capture Button: uncheck Allow button override.

If you are trying to use a manual capture button, check the following:

  • Go to File | Options | General tab, and set Capture Button: to the COM port that corresponds with your USB capture button.

Capture Button Serial Port Unavailable

“Capture button serial port unavailable; keyboard capture will be used.” This common error message can appear when starting your FinishLynx software. If you get this message and you’re using Auto Capture but not the Capture Button, then no further action is required. You can proceed to running your meet as planned.

If you are using the Capture Button and receive the message above, click here to learn what to do in that instance.

Error 129: Failed Contact Address

  • Disable Wireless
    1. Open Network and Sharing Center and select Change Adapter Settings.
    2. Right-click Wireless Network and click Disable.
  • Make sure you are running the correct version of FinishLynx.
    • To see what version you have, Open FinishLynx then click Help | About…
  • Download the latest version of FinishLynx here: www.finishlynx.com/product/software/finishlynx-results-software/

Error 201: Invalid Version

IdentiLynx Error 202

Some versions of windows require added permissions to enable the IdentiLynx camera. To correct the issue of an IdentiLynx not loading, simply close FinishLynx and run the program as administrator by right-clicking and selecting Run as administrator as seen to the right.

If this does not correct your issue, please check that there are no conflicting IP addresses on your network and contact Lynx technical support if needed.

If you need additional support, please contact our Technical Support Team and be sure to join the FinishLynx Sports Timers Group on Facebook to connect with fellow Lynx operators.